Frequently asked questions
Below, you'll find the answers to some of the most common questions asked by our users.
What is VATify.eu, what does it do and why would I need it?
VATify.eu is a company monitoring service, tracking your business partners in more than 40 countries of Europe.
It verifies company data of your business partners and notifies you if any change is detected.
A full status report (XLSX document) with all available data for your tracked list of companies is available at any time, plus automatically it's sent once per week.
VATify.eu will save you time, money and frustrations - no need for manual VIES checks and no more dealings with the tax office due to unrightfully deducted VAT.
Why are tracking lists limited to the VAT ID (or some other unique identifier)? Why can't I add a company to the list by its name?
Unique identifiers (Tax number, VAT ID, registration number, ...) are needed to find one specific company. Two or more companies can have the same name, or a company can change its name, but unique identifiers stay the same.
Why are the verification results not shown instantly?
VATify.eu is meant to monitor companies and notify when something changes with a particular business. For instant results, use VATify.eu Express.
What is VATify.eu Express?
VATify.eu Express returns instant results by e-mail. The data is sourced from the same sources as regular VATify.eu verification, but is sourced only once - it shows the status of a company at the time of verification. If a company data changes later, you won't be notified.
Is API available?
Yes, API is available. Currently, only basic queries are enabled: VAT validation with basic company details (company status, VAT status, title and address).
Additional data will be available in the future.
Why is this web page only in English and Slovene?
VATify.eu is a software product, offered to users in different countries and language groups. Using the English language by default, browsers can automatically translate the web page to user's local language. And since we are a company based in Slovenia, we are obliged by law to provide content and user interaction in Slovene.
Why is e-mail used for everything from user authentication to sending results?
VATify.eu users are diverse and come from different environments. Some preform their daily business on their phones and tablets, some use multiple computers during the day and some use it in restrictive corporate environments, where installing other programs is not permitted.
E-mail is the most common media available today, with simple XLSX spreadsheets being able to pass even the strictest firewalls and anti-virus programs. They are easy to import and incorporate in a wide variety of CRM and ERP systems, plus most computers and mobile devices can open them by default.
Why is a change in a company title/address reported, when only some dots were added?
The VATify.eu system detected a change from the previous record, so it's reported. Usually, changes are with Italian companies, when the abbreviation of the company type is changed from SRL to S.R.L. and then back a few day later. It's caused by a change in the Italian business register.
Why is a certain company listed more than once in the reports?
Slovene sole proprietors are listed in more than one register, with the same VAT ID. Usually they are listed as a business, with a business name and as persons active in a commercial activity. If a person is also a lawyer, a notary or a registered farmer, than that VAT ID can also be listed in those registers.
The problem of listings in multiple registers is visible when using VIES - it will show the first result from any register, with the company title and address sometimes being different from the invoice your business partner sends.
Companies in Bosnia and Herzegovina can have the same registration number (MBS) if they are registered in different entities (FBiH, RS, Brčko).
Business partner's status changed. What does this indicate?
Status of a normally operating business is "Active", other statuses indicate certain problems or exceptions. Statuses such as bankrupt, deleted, liquidated, limited business operations, tax debt, ... indicate the company has serious problems. It needs to be taken into consideration the reliability of such business partners: their ability to pay and deliver on time, the cost of keeping their stock or their ability to deliver goods.
Status exempt indicates the company is not liable for VAT. This is a completely normal status for certain types of organizations.
Status bankrupt indicates the company is in the process of repayment of debt with its assets. The process is run by a court appointed manager and there is a possibility the company will continue to do business.
If a company is deleted or liquidated, it has ceased to operate and its debt will not be repayed. This company can't operate in the future.
If a business is barred from operating or has tax debt, it has some sort of problems with the state. Blocked bank accounts are expected.
Business partner moved. What does this indicate?
Changing an address is a big thing, and needs to be reported to the state. It is very common for companies to notify their business partners multiple times before they change their address, by e-mail and regular mail. Change of address will be published on various platforms so their customers can find them. Businesses also don't want to lose mail, have missed deliveries or ask their suppliers to fix documents they already sent.
If you weren't informed of a changed address, take a look where the company moved. Use a search engine and check other companies on that address, if any is listed as bankrupt, has tax debt etc, since the new address can be used to register fake companies. If there are a lot of strange companies registered, than your business partner won't be found there. The new address is used to secure their assets from creditors, only their post box will be found.
Business partner had their bank accounts blocked. What does this indicate?
Bank accounts are blocked by a court order or by the tax office. The company can't access and move money from a blocked account, but can receive it. When the debts are payed, the accounts will be unblocked.
Blocked accounts indicate the company didn't pay its debts or is doing something illegal. If accounts are blocked more than a few days, the company failed to pay their debts and probably won't pay them in the future.
Business partner changed their main activity. What does this indicate?
In some countries, changing the sector the company is registered to operate in is not easy. It requires additional certifications and permits, issued by the state or other local authority. Smaller changes in the sector are normal. If a complete change of sector happens, it could indicate change in ownership and the new owners are focusing on new markets.
Why do you offer only monthly payment? Can I pay for the whole year?
Payment is due on the 15th of every month, making it easiest and most transparent. Your subscription is valid as long as regular payments are made.
We understand payments depend on business processes in every single organization, so other payment options and due dates are possible, just contact us.
Why is there a difference in pricing for company monitoring (VATify.eu) and Express verifications (VATify.eu Express)?
Data retrieval and processing for company monitring happen when providers' systems are under less load (e.g. at night). Verifications are planned in advance, according to known check lists of VAT IDs and with planned requirements of computing power.
Express verifications are instant, regardless of the time of day or system loads and demand more computing power on stand-by.
Why are all prices without VAT?
VAT rate in Slovenia is 22% and must be charged on all services. If you are subscribing to VATify.eu as a business from Slovenia, a 22% VAT will be charged, which you will get back from the state. If you are subscribing as a foreign business, VAT will not be charged. Private subscribers are charged 22% VAT on all purchases.
Why do you charge in EURO (€) and not in USD ($)?
We are a business based in Slovenia, EU. € is a legal tender in Slovenia.
Why do you use PayPal?
We use PayPal for credit card processing, other payment options such as bank transfer are available.
There seems to be a number of "vatify" sites or products around. Are all connected with VATify.eu?
No, there is only one VATify.eu - the site you are visiting. Since 2019 there has been an increase of sites and products that use the word "VATify" or copy the VATify.eu logo or graphics. Those that offer the same functionality as VATify.eu are probably using the VATify.eu API. So just skip the middle man and get the original.
Why isn't there a login and a user interface, where all the companies monitored would be listed?
First of all, we hate passwords. The whole system is designed not to have any logins. Instead of clicking "I forgot my password, send password reset to my e-mail", we just skipped that step. The list of companies you track is not something you would change every day, so most users would either use bad passwords or keep clicking on the "Forgot password" button.
At first, it was possible to change the the list of companies monitored just by sending e-mails with the Subject "ADD" and a list of VAT IDs. This function is being removed since there are too many incorrect requests sent. If you want to use it, contact us.
Secondly, maintaining a web site with all the user information, UI, all the lists of companies, their history etc. costs money. To monitor one company for one year with VATify.eu costs max 3.6EUR per year, using Bisnode D&B costs 50EUR per company per year (prices for clients from Slovenia, January 2020). But do keep in mind, Bisnode does offer more analytical data and as such is a different product.
All the data you are processing is available on-line, for free. Why would I pay for your service?
Because you don't verify company data in 40+ registers every day. You should, at least in VIES, but you don't. Nobody does, since nobody has time to do it. And you don't have to, VATify.eu does it for you, and notifies you if something changes.
VATify.eu can notify you by e-mail, SMS and Fax. Have some other idea?